Click on a question and you will see the answer.
Q: If I want something other than what you show on the Web site, can I order it?
- Yes, you may call us and we will try to get the item for you. We could order a similar item or have something made in a particular size.
Q: How do you pack items and determine shipping fees?
- All of our items are carefully packed either in a double box and styrofoam peanuts or just in peanuts.
- Shipping fees are calculated based on the weight of the item purchased and the distance from our Zip code (80904) to your Zip code.
Q: What payment methods do you accept?
- We accept VISA, MasterCard, Discover, and American Express credit cards.
- Items are only charged to your credit card account upon shipment.
Q: Do I have a choice in shipping carriers?
- We ship using UPS (United Parcel Service) and offer several choices of expedited shipping.
- Orders are processed and shipped daily with most shipping the next day.
- Expedited and Priority shipment orders received by us prior to 12:00 pm Mountain Standard Time, Monday through Friday (excluding holidays and week ends), will be shipped that same day.
Q: What is your return policy?
- Our goal is that you will be very happy with your purchases from The Flute Player Gallery.
- If you are not completely satisfied, you may return the item within 10 days of purchase.
- Please contact us at 1.888.632.7702 for a Return Approval Number.
- Returned items without approval will not be refunded.
- A credit will be issued promptly to your credit card for the item purchase price after receipt of returned merchandise.
- Shipping is non-refundable.
Q: Do you offer gift services such as gift wrap and gift message?
- If you request it, we will wrap your purchase before shipping.
- Packing slips include the items purchased, but prices are never disclosed.
Q: Who are you?
Located in historic Old Colorado City since 1989, our gallery offers the finest quality Native American arts and crafts available. Our featured artists include several of today's most noted Native Americans who create only handcrafted, original, traditional and contemporary works.
Our collection of fine Native American arts and crafts includes Navajo rugs and jewelry (turquoise, gold, silver); Hopi jewelry; pottery from Hopi, Zuni, Acoma, Santa Clara, San Ildefonso, Jemez, Cochiti, and other Rio Grande Pueblos; story tellers from Jemez, Cochiti, and Isleta; baskets from Papago, Paiute, and Navajo; horse hair baskets from Pima and Tohono O'odham; and Zuni fetishes.
